We operate from 8am to 4:30pm, Monday to Friday. You’re welcome to visit our showroom, we would appreciate if you made an appointment to ensure a sales team member is available to assist you.
Nope! We handle all orders, big or small.
Our prices cover a hire term of 1-3 days, perfect for a weekend event. If you need a longer hire, extended hire rates will apply. Just let us know, and we’ll work out the details for you.
Not included. Delivery and labour costs depend on your location, the timeframe for delivery and collection, the size of your order, and the complexities of the site. We’ll provide a detailed quote tailored to your needs.
We recommend booking your hire as early as possible, especially during event season. However, if you need something last minute, give us a call - if it’s possible, we’ll make it happen!
No, our products are for hire only.
Yes, a 30% deposit is required to secure your booking, with 10% of the total order value being a non-refundable booking fee. The final balance must be paid before the delivery date or collection from our warehouse. Please note that orders will not be dispatched without full payment.
A 10% non-refundable fee applies to all bookings. A 30% fee applies to cancellations received within 14 days of the delivery or collection date. A 50% fee applies to cancellations received within 3 days of the delivery or collection date. Cancellations on the delivery or collection date require full payment. Refer to Terms and Conditions, Section 8, for more information on cancellation fees.
No, all advertised prices are excluding GST.
Tableware must be washed, dried, and returned clean. It will then be put through our commercial dishwashing system to ensure hygiene standards. If not cleaned, a fee will apply. Glassware should be emptied and placed upright in its boxes. Linen can be returned soiled but must be dry. Any damage to linen will incur a replacement cost.
